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Pillar C — Legal empowerment
Legal empowerment desk
Plain-language signposting to official channels. MBKRU does not provide individual legal representation or formal complaints handling on behalf of regulators.
This desk is a navigation layer: we help citizens understand where different kinds of grievances usually belong — for example CHRAJ for administrative injustice, sector regulators for some service failures, and the courts where legal process applies. We will expand curated guides and FAQs as the programme matures.
Use MBKRU Voice to document issues for our accountability work; it is not a filing with CHRAJ, the EC, or the judiciary.
Contact us for partnerships or to suggest resources we should list for your community.